RDP on Citrix

We have a solution to a couple of issue that has been affecting us when using RDP (MSTSC) via AGEE/Citrx to windows 7 or windows 2008 server.

Issue: Lag Mouse when connecting to Windows 7/2008
Once connected to your RDP desktop:
1. Launch control panel
2. Open ‘Mouse’ control Panel item
3. Select Pointers
4. Change to a theme that doesn’t use AERO
a. For example… (none)

------Regfile----

Windows Registry Editor Version 5.00


[HKEY_CURRENT_USER\Control Panel\Cursors]
"Arrow"=hex(2):00,00
"Help"=hex(2):00,00
"Hand"=hex(2):00,00
"AppStarting"=hex(2):00,00
"Wait"=hex(2):00,00
"NWPen"=hex(2):00,00
"No"=hex(2):00,00
"SizeNS"=hex(2):00,00
"SizeWE"=hex(2):00,00
"SizeNWSE"=hex(2):00,00
"SizeNESW"=hex(2):00,00
"SizeAll"=hex(2):00,00
"UpArrow"=hex(2):00,00
@=""
"Scheme Source"=dword:00000000
"Crosshair"=hex(2):00,00
"IBeam"=hex(2):00,00


[HKEY_USERS\.DEFAULT\Control Panel\Cursors]
"Arrow"=hex(2):00,00
"Help"=hex(2):00,00
"Hand"=hex(2):00,00
"AppStarting"=hex(2):00,00
"Wait"=hex(2):00,00
"NWPen"=hex(2):00,00
"No"=hex(2):00,00
"SizeNS"=hex(2):00,00
"SizeWE"=hex(2):00,00
"SizeNWSE"=hex(2):00,00
"SizeNESW"=hex(2):00,00
"SizeAll"=hex(2):00,00
"UpArrow"=hex(2):00,00
@=""
"Scheme Source"=dword:00000000
"Crosshair"=hex(2):00,00
"IBeam"=hex(2):00,00


Issue: The SHIFT key does not work (sporadic capitals and non-capital letters)– Normally impacts passwords

Change the RDP client settings as follows:
1. Click Options in the Remote Desktop Connection User Interface.
2. Select the Local Resources tab.
3. Under Keyboard > Apply Windows key combinations, select ‘On the local computer’.
After doing this, the SHIFT/ALT/CTRL keys work as expected in the RDP session.
More detail: http://support.citrix.com/article/CTX110281